Support

Drivers | Firmware | Support

Welcome to the idXtra support area. Here you can download the latest drivers and firmware for your ID card printer and download demo software and updates. Use the navigation menu below to access the areas you require. If you are an idXtra customer on a support contract then log in using your allocated email address and password to give you access to a whole lot more valuable information and request on-line technical support through our Redmine.

Drivers

Firmware

Software

Redmine



Our service cover gives you

  • Priority service
  • Hot swap printer
  • Free phone support
  • Half price site visits
  • Remote dial-in assistance
  • Software updates
  • Peace of mind!

Would your old ID card printer like to retire?

Put it out to pasture for a trade-in against the purchase of a brand new ID card printer from us.

Contact us for more information.